Privacy Policy

This Privacy Policy explains how Frame Atelier processes personal data when you use tripsignalphoto.shop, make an inquiry, book a studio session, or receive edited image files through our private delivery process.

Policy guidance

This introduction outlines how the policy is organized and where to find key information.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, assess project scope, review product counts and style requirements, prepare quotes and delivery plans, schedule sessions, manage approvals, produce and edit images, provide private gallery access, deliver files, process payments, maintain records, handle support issues, and meet legal or accounting obligations. We may also use technical data to secure the website, diagnose problems, and improve basic site performance.

Processing is limited to the ordinary operation of the studio and website.

02 · Sharing

Service Providers

We may share personal data with service providers that help with website hosting, communications, scheduling, payment processing, file delivery, analytics, and record management. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Operational recipients are used only to support studio services and administration.

03 · Legal basis

Legal Disclosure

We may disclose personal data when required to comply with law, court orders, lawful requests, tax or accounting duties, or to protect our rights, clients, staff, or the security of our systems and premises.

Legal disclosures are limited to what is necessary in the circumstances.

Privacy Contact

Contact Information

Email contact

[email protected]

Telephone contact

+91 81272 40325

Postal address

10, Leonard Street, Royapettah, Chennai, IN, 600014

Privacy inquiries

[email protected]

Data We Collect

We may collect identification and contact details, inquiry and booking information, project requirements, product counts, reference materials, shot lists, session preferences, payment-related records, gallery access details, communications, and technical data such as device, browser, and usage information. Where needed for a session or delivery, we may also process content you provide in product images, notes, or approvals.

The categories of data collected depend on how a visitor or client interacts with the studio.

Sources of Data

We receive data from contact forms, email, phone calls, consultation appointments, booking and delivery interactions, proof gallery activity, and payment processing. We also generate records from scheduling, session planning, file delivery, and website use, including logs and similar technical records.

Some information is provided directly, while other information is created during booking, production, and delivery.

Types of Cookies

We may use essential cookies to support page loading, security, and form functions; preference cookies to remember basic settings; and analytics cookies to understand how the site is used. Cookie duration may be limited to a session or may continue for a longer period, depending on the function.

Cookie use is limited to standard website functions and related measurement.

Cookie Controls

Our website may use cookies and similar technologies for basic site operation, preference storage, analytics, and session management. You can usually block or delete cookies through your browser settings, but some site functions may not work properly if essential cookies are disabled.

Browser settings and device controls can be used to limit non-essential cookies.

User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also raise concerns about how your data is handled and ask about the basis on which it is used.

Available rights depend on the nature of the data and the applicable law.

Requests

How to Make a Request

To make a rights request, provide enough information for us to identify the relevant record and describe the change or access you are seeking. We may ask for additional details where necessary to verify the request, protect confidentiality, or comply with legal obligations.

Requests are reviewed before action is taken to confirm identity and protect account or project records.

Data Retention

We keep personal data only for as long as needed to manage inquiries, bookings, production, delivery, accounting, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymize it where practical, subject to backup, archival, or record-keeping obligations.

Retention is based on the purpose for which the data was collected and any legal or operational need to keep it.

Policy Updates

Policy Changes

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from the stated effective date.

We review this policy when our practices, services, or legal obligations change.